Your Small Business IT Department

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Network Management, Security and Support

ConnectedNC will take over the administration, maintenance, security, upgrades, and support of your organization's local area network (LAN) and peripherals (ie. router, switches, wireless). DNS, DHCP, and Print sharing. Remote access will be configured and managed and access will be available to anyone authorized by you. Every network needs regular maintenance to perform at its optimal level, therefore we will monitor multiple aspects of the network on a daily basis. Having this information allows us to pro-actively manage your infrastructure before a problem arises. Network management includes all print sharing, firewall, remote access (offsite support), and router (DHCP, port forwarding, etc.) support.

Email Hosting and Management

Are you tired of your inbox being filled with SPAM? Do you need access to your email from anywhere not just the office? The Email Hosting and Management Plan provides your organization with access to your email from your office, home, blackberry, iPhone, internet kiosk - wherever!

The email hosting and management plan includes 25 email accounts (*unlimited available); 6 Gb of storage per account (*up to 25 Gb); integrated contact list, instant messaging, and calendar (sharing-enabled); virus, spam and phishing protection; IMAP, POP and Mail forwarding; Blackberry and Mobile access; easy search tools; and 99.9% uptime*

Workstation Maintenance Plan

Think of the workstation maintenance plan as your protection against nasty viruses, software updates, etc. Pair this plan with your vendor's hardware warranty & now you're really covered!

The Details:

In order to provide the best workstation support for your organization, it’s important that we start with a clean slate. By reinstalling the operating system and all applications from scratch, our consultants have a better understanding of each machine’s setup & can minimize variables when trying to troubleshoot/diagnose issues with a particular computer.

This process takes a bit of time to get started, but saves hours in the long run by knowing the builds inside and out. The fresh build also allows for faster recovery times - in the event of a hardware failure. This rebuild allows us to implement security measures that fight viruses, trojans, spyware, and adware from the start.

Implementing this solution allows ConnectedNC to guarantee against attacks, meaning if a computer would become compromised as a result of one of these safeguards failing we would resolve the issue free of charge. This guarantee along with a hardware warranty ensure your fully protected -- you never have to worry about IT again! This diligence reduces threats and keeps your vital systems up and running - allowing your employees to remain productive and billable.